Privacy Policy
Last updated: September 28, 2026
Stitchy Crochet is operated by Marvo LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States ("we", "us"). This Privacy Policy explains what personal information we collect when you visit stitchycrochet.com or buy a digital pattern from us, how we use it, and the choices you have. Our store is hosted on Shopify, which processes data on our behalf.
Information we collect
- Order information — your name, email address, billing address, and payment details (card details are handled by Shopify Payments / our payment providers and never stored by us).
- Account information — if you create an account: your login details and order history.
- Device and usage information — IP address, browser type, pages viewed, referring site, and similar data collected automatically through cookies and pixels.
- Communications — anything you send us by email or through our contact form.
How we use it
- To process your order and deliver your digital pattern download.
- To send order confirmations, download links, and customer-service replies.
- To send marketing emails about new patterns and offers only if you opted in — you can unsubscribe with one click in any email.
- To measure and improve our website and advertising, including through Meta (Facebook/Instagram) and Google advertising and analytics tools.
- To detect fraud and comply with legal obligations.
Cookies and advertising
We use cookies and similar technologies (including the Meta Pixel and Shopify analytics) to remember your cart, understand how visitors use the site, and show you relevant ads on other platforms. You can control cookies in your browser settings. To opt out of interest-based advertising, visit optout.aboutads.info or adjust your ad preferences on Facebook and Instagram.
Who we share it with
We share personal information only with service providers who need it to run our store: Shopify (hosting and checkout), payment processors, our digital-download delivery app, email-marketing providers, and advertising/analytics platforms. We also disclose information when required by law. We do not sell your personal information.
Your rights
Depending on where you live (including under the California Consumer Privacy Act and similar US state laws, and the GDPR for visitors from the EU/UK), you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising. To exercise any of these rights, email us at contact@stitchycrochet.com. We will not discriminate against you for exercising your rights. You can also manage certain data via Shopify's privacy portal at privacy.shopify.com.
Data retention
We keep order records for as long as needed for tax, accounting, and legal purposes, and marketing data until you unsubscribe.
International transfers
We are based in the United States. If you visit from outside the US, your information will be transferred to and processed in the US and other countries where our service providers operate.
Children
Our store is not directed to children under 16 and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time and will post the new version here with an updated date.
Contact
Marvo LLC (Stitchy Crochet)
30 N Gould St Ste R, Sheridan, WY 82801, United States
contact@stitchycrochet.com